Classic Smaller Guest room 1 Twin or Single Beds
- 1 Single bed
- Bathtub
- Air conditioning
Hotel · Buenos Aires · City of Buenos Aires
Sheraton Buenos Aires Hotel & Convention Center
A 5-star hotel near the cruise terminal and Retiro's shopping district, with indoor and seasonal outdoor pools, a spa, and club-level rooms.
- Indoor pool, sauna, and spa
- Club lounge access on select rooms
- Near cruise terminal and shopping
7.9
Very good
1061 reviews
Booking.com 7.9 · 1061 reviews
About
Sheraton Buenos Aires Hotel & Convention Center
The Sheraton Buenos Aires Hotel & Convention Center sits in the Retiro area, close to the cruise terminal and the shopping district along Calle Florida. As a 5-star property, it offers a mix of leisure and business amenities, including indoor and seasonal outdoor pools, a spa with sauna, and a fitness center.
Guests can choose from classic rooms to the San Martin Suite, with many rooms providing club lounge access or high-floor views. The hotel also features multiple dining options, a business center, and meeting facilities, making it suited for both vacation and corporate travel.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Central location near the cruise terminal — Many guests highlight the hotel's proximity to the port for cruise passengers, as well as easy access to Calle Florida and Puerto Madero.
- Spacious and comfortable rooms — Rooms are described as large, well-appointed, and comfortable, with some offering city views from higher floors.
- Attentive service and helpful concierge — Staff are repeatedly praised for being courteous and efficient, with particular mentions of the concierge team.
- Variety of leisure facilities — The indoor pool, sauna, and fitness center offer options for relaxation and exercise without leaving the property.
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Worth weighing
4 to weigh- Facilities rating below other categories — While the hotel scores well overall, the Facilities category received a 6.8 rating, suggesting some areas may feel dated or in need of updating.
- General rating lower than average for the area — The overall rating is 7.9, while the area average is 8.8. Some guests noted the interiors could do with an upgrade.
- Dining prices are on the higher side — One guest mentioned that the smaller restaurant offered good food but at a more expensive price.
- Wi-Fi is not included in rooms — The hotel charges for in-room Wi-Fi, though complimentary internet is available in the lobby.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Twin Room Pool Access
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Superior Guest room 1 King Pool access
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Twin Room Club Lounge Pool Access
- 2 Single beds
- Bathtub
- Air conditioning
Single Room – Club Lounge Access or High Floor
- 1 Single bed
- Bathtub
- Air conditioning
One-Bedroom Premier Suite Club Lounge
- 1 King-size bed
- Coffee machine
- Bathtub
- Air conditioning
San Martin Suite Club Lounge
- 1 King-size bed
- Coffee machine
- Bathtub
- Air conditioning
Classic Guest room 1 King Pool access
- 1 King-size bed
- Bathtub
- Air conditioning
Classic Twin Room Pool Access
- 2 Single beds
- Bathtub
- Air conditioning
King Room Club Lounge Pool Access
- 1 King-size bed
- Bathtub
- Air conditioning
Belgrano Suite Club Lounge or High Floor
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Indoor swimming pool
- Seasonal outdoor pool
- Spa & wellness centre
- Sauna
- Fitness centre
Dining
- Restaurant
- Bar/ Lounge area
- In-room breakfast
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Services
- 24-hour reception
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
- Bathroom telephone
Accessibility & Safety
- Rooms/ Facilities for disabled
- 24-hour security
- Safe deposit box
- Key card access
- Smoke detectors
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 1,061 reviews
Booking.com · 7.9 · 1061 reviews
7.9Verified guest“Very nice for a short stay. Our double room with two beds was well-appointed and a good size, and being so close to the cruise ship pier was handy.”
7.9Verified guest“Efficient service and a particularly good location.”
7.9Verified guest“Great facilities and a clean hotel. Location is especially good for the cruise terminal. Breakfast was excellent and the staff were very courteous.”
7.9Verified guest“Large building and a huge room. Cost was USD 142.”
7.9Verified guest“Good location near Calle Florida and Puerto Madero. The smaller restaurant served nice, well-crafted food, though it was pricey.”
7.9Verified guest“Well-maintained with an unbeatable location in Retiro. The room was new and stylish with climate control and a writing desk. Very close to the cruise port and tourist information. Food at Chiuso Ristorante, 5 minutes away, was outstanding.”
04 — Location
Getting around Buenos Aires
The property sits in Buenos Aires.
Retiro: The hotel is in the Retiro neighborhood, known for its transport hub and proximity to the cruise terminal. Guests can walk to the port and the tourist information center.
Calle Florida: Shopping enthusiasts will find Calle Florida within easy reach, a famous pedestrian street with shops and cafés.
Puerto Madero: The waterfront district of Puerto Madero, with its restaurants and modern architecture, is close by and mentioned by guests as an easy destination from the hotel.
San Martin 1225/1275, Buenos Aires, City of Buenos Aires, 1104, Argentina
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 836 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking on site.
Are pets allowed?
Yes, pets are allowed at the property.
Does the hotel have a pool?
Yes, there is an indoor swimming pool, and a seasonal outdoor pool.
Is Wi-Fi included in the room rate?
Wi-Fi in rooms is paid, while complimentary internet is available in the lobby.
The bottom line
A well-located 5-star hotel ideal for cruise passengers and those wanting easy access to central Buenos Aires, with strong service and comfortable rooms, though some facilities may feel dated.
7.9Best for cruise travelers and short stays near the port.
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